Our Services
At Fleet Valley we provide twenty-four hour nursing care for our residents.
We offer twenty-four hour nursing care and have a nurse clinician on a daily basis, who works closely with our experienced staff, to plan and review care. While we don’t have a nurse on shift 24 hours a day, our dedicated and committed team are on hand around the clock.
Care is provided through our team of qualified care and nursing staff, each of whom have a particular interest in care of the elderly and are experienced in caring for those with physical disabilities, those who are terminally ill, those with high dependency needs and those who become infirm.
Our team are continually improving their care knowledge and skills, and as part of this, a number of our staff have completed Macmillan Cancer Support training: Foundations in Palliative Care (FIPC).
We operate a Key Worker teams system, where residents meet and form support links with the team or a specific member of the team if they prefer. Your Key Worker will be responsible for assessing your needs and preparing a care plan, as well as delivering and evaluating the care you receive.
Our Services
Nurse Call System
Nurse Call System
Should you require the assistance of a nurse at any time of the day or night, there is a call system fitted throughout the building including your bedroom, so you will receive attention at the press of a button.
Medical Care
Medical Care
We make personal plans for each of our residents for actions in the event of a sudden illness or other emergency. This includes notification of your next of kin, or others as agreed and recorded in your plan.
Spiritual Care
Spiritual Care
We encourage visits by Clergymen of all denominations to the nursing home to provide for the spiritual needs of the residents. Alternatively, you may wish to attend your own church with family or friends.
Physiotherapy
Physiotherapy
If physiotherapy is medically prescribed, we will be pleased to arrange this service for you, or if you prefer private arrangements can be made.
Podiatry
Podiatry
A National Health Service Podiatrist attends regularly, or if you prefer private arrangements can be made.
Optical & Dental Care
Optical & Dental Care
Our staff will make necessary arrangements should you require optical or dental treatment, inspection or advice.
They welcomed my mother with open arms and could not do enough to help her settle in, feel welcome and ensure that she was looked after to the highest standards.
“I have been a resident in this care home since March 2016. I have found it really a good place to stay. The staff and management are friendly and take good care of me. As I have indicated above, I would recommend Fleet Valley to relatives and friends.”
“During the Covid situation staff have been fantastic at keeping in touch with emails, letters and photos and facilitating Skype and as a relative, this has been extremely important to me.”
“My mum went into Fleet Valley for five day emergency respite care. The care Mum received during those five days was excellent and reassured my family that Mum would be well looked after and Fleet Valley was the right care home for Mum as her Dementia progressed. Mum was treated with the utmost respect and dignity during her stay.”
“We have experienced kindness, professional, empathetic and informative attitudes from everyone who we speak to about my mum. Care staff show dignity and positivity in the way they provide person-centred work style.”
Specialised Care Services
At Fleet Valley we believe in creating a true home-from-home environment: our dedicated staff are delighted to cater for your every need.